What Is SMS Pro?
SMS Pro provides a centralized, integrated suite of mature software tools to facilitate regulatory SMS requirements. SMS Pro provides operators an "aviation-specific" application designed to be acceptable by any aviation civil aviation authority or SMS standards setting body, such as IS-BAO or IATA.
Known for its comprehensive, customizable, and user-friendly approach to safety management, SMS Pro has been a consistent leader and trend-setter in aviation SMS software. Many of SMS Pro's original features are now in competing products, such as our electronic FRAT.
SMS Pro's reputation is based on meeting regulatory requirements, enhancing operational safety, and providing superior support to your end-users, making SMS Pro a preferred choice for many aviation service providers around the world. In short, we become your SMS Partner and are always ready to help you accomplish any SMS-related challenge.
Key Features of SMS Pro
SMS Pro's aviation safety software includes user-friendly tools to effectively manage safety, compliance, and operational efficiency in the aviation industry. Built in training videos offer step-by-step guidance for all user groups.
- User-Friendly Reporting Tools for reporting for incidents, accidents, and near-misses
- Automated Alerts notify safety teams for immediate action or follow-up on reported incidents
- Public hazard reporting for stakeholders without SMS Pro accounts
- Risk Assessment Tools for evaluating hazards, assessing risk levels and prioritizing risk mitigation efforts
- Hazard Risk Registers track identified hazards, risks, control measures and effectiveness of risk mitigation strategies
- Audit Management schedules, conducts, and track audits' corrective actions
- Customizable checklists for different types of audits, inspections or evaluations
- Training Records to track safety training sessions, certifications, and renewals
- Competency Assessments evaluate staff skills and knowledge against required standards
- Regulatory Compliance tools to ensure compliance with aviation regulations (e.g., FAA, EASA, ICAO)
- Management of Change documents system changes and their impact on operations
- KPIs and Metrics measure safety performance against set benchmarks
- Dashboard Analytics offer visual representation of safety data trends and performance based on user's role in SMS
- Central Repository stores safety-related documents, manuals, and policies
- Version Control securely manage updates and ensure all users have the latest information and automatically advises users of changes
- Internal Messaging manages safety-related communications within the organization
- External Messaging securely manages safety communications with vendors and other third party stakeholders
- Feedback Mechanisms allow staff to report safety concerns easily and affords ability for staff to monitor their inputs without burdening safety team
Investigation Management
- Full-featured Investigation Management provides advanced, relevant tools to securely manage investigations from start to finish
- Root Cause Analysis features identify underlying causes of incidents to focus risk management efforts (corrective actions)
- CPA Tracking assigns, tracks, and verifies completion of corrective and preventive actions
- Implement and monitor CPAs to avoid recurrence and validate effectiveness
- Automatically suggest CPAs based on historical treatment of similar reported hazards
- Advanced Analytics offer real-time deep analysis of safety data to identify patterns or areas of concern using drill-down and trend analysis tools
- Custom Reports generate reports for audits, management reviews, or regulatory submissions, such as "Top Hazards"
- Continuous Improvement Analytics provide predefined reports offering insights into safety culture, management performance, location of incidents and investigation management
User Management and Access Control
- Role-Based Access ensures only authorized personnel access sensitive data based on their role within the SMS
- Audit Trails track who accessed, modified, downloaded or sent safety-related information
Integration Capabilities
- System Integration provides compatibility with other aviation software (e.g., maintenance, operations, HR)
- API Support allows custom integrations for third-party applications, such as ASIAS, ASRS and ECCAIRS
Mobile Accessibility
- Application automatically detects user's screen size and responds accordingly
- Mobile App allows reporting, tracking, or accessing safety data while connected to Internet
Customization and Scalability
- Tailored Workflows adapt to specific organizational needs or regulatory requirements without IT support
- Scalability supports organizational growth for increased functionality, data or users
- e-Learning delivers and documents initial and recurrent safety training
- Scalable to schedule and deliver safety training and certifications with built in Learning Management System (LMS)
Feedback and Continuous Improvement
- User Feedback System collects feedback on aviation safety software itself to improve user experience and functionality
The above features ensure aviation SMS software not only meets the immediate needs of safety management but also supports:
- Accountable executives' responsibility for monitoring safety performance;
- Long-term safety culture enhancement;
- Regulatory compliance, and
- Operational efficiency.
Aviation SMS software effectiveness often depends on ease-of-adoption, supported by embedded videos and email notifications for "next actions."
SMS Pro features can be integrated and tailored to the specific needs of each aviation organization; however, most operators prefer SMS Pro's default features, as they are complete and accepted world-wide.